Workspace Trends in Services Industries

In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and cutting-edge IT tools to the flexibility and mobility employees need and how they build trusted relationships. This report compares responses from employees in services industries (aside from consulting and professional services) to those from other industries in order to highlight industry-specific trends and preferences.