Who Are the People of Process?

Published On:
November 19, 2019
Authored By:
Lochlyn Morgan and Holly Lyke-Ho-Gland
Members-Only Content:
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Times have changed, and business process management is changing as well. One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving.

In this webinar, APQC’s Holly Lyke-Ho-Gland and Lochlyn Morgan share findings from the “People of Process Management” survey. Topics discussed include:

  • process professional’s background and role,
  • why people were drawn to process management,
  • where process people spend their time, and
  • differences between generations.

This is a recording of the webinar; Click here for a copy of the presentation slides.