Times have changed, and business process management is changing as well. One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving.
In this webinar, APQC’s Holly Lyke-Ho-Gland and Lochlyn Morgan share findings from the “People of Process Management” survey. Topics discussed include:
- process professional’s background and role,
- why people were drawn to process management,
- where process people spend their time, and
- differences between generations.
This is a copy of the presentation slides; Click here for the recording.