In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and to aid our team in developing a valuable and effective research agenda for 2017. The survey looked at the top five priorities and challenges in process management, performance management, change management, quality management, project management, and data and analytics.
On January 26, 2017, APQC's Holly Lyke-Ho-Gland, principal research lead for process and performance management to discuss the results of this year's survey as well as best practices to help you and your organization overcome them. Attendees of this event learned about:
- top challenges in key topic areas for the last three years,
- practical tips and resources currently available, and
- what research to expect in 2017.
This is the presentation recording. You may access the slides here.