What to Measure When Moving KM to the Cloud

Published On:
December 17, 2020
Authored By:
APQC
Member Only Content:
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Measurement is almost always a critical success factor for knowledge management—especially when it comes to evaluating new technologies. Finding the right metrics to track in this area can be challenging, but the good news is that we’ve done some of the legwork for you. Drawing from the results of our Enterprise Content and Collaboration in the Cloud research, we highlight the measures that are most highly correlated with the successful implementation of cloud content management and collaboration platforms.