Using SME Network Maps to Identify and Share At-Risk Knowledge

Published On:
May 15, 2015
Authored By:
Gary Landrum
Member Only Content:
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This presentation from APQC's 2015 KM Conference details how AECOM developed a knowledge portal to share expertise and identify subject matter experts within the organization.

Gary Landrum, Technical Knowledge Manager, also shares the knowledge management approach, process, and tools used to create the portal.

Click here for an overview of this presentation.