Using the PCF to Create Manageable Enterprise Models (Q&A Summary)

Published On:
May 14, 2018
Authored By:
APQC
Member Only Content:
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On April 26, 2018, APQC’s John Tesmer, director of Open Standards Benchmarking®, led a webinar in which he explained how APQC's Process Classification Framework (PCF)® can serve as the center of an enterprise model, ensuring consistency, ease of use, and facilitating governance. 
This article summarizes the question-and-answer portion of the webinar with Tesmer and moderator Holly Lyke-Ho-Gland, APQC principal research lead for process and performance management.