Using Gamification to Enhance Knowledge Sharing, Collaboration, and Learning at Wipro Technologies

Published On:
April 22, 2013
Authored By:
APQC
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Wipro Technologies is one of Wipro’s largest business units, supplying consulting, outsourcing, and other products and services for the IT market. A significant element of Wipro Technologies’ 2013 knowledge management (KM) strategy is gamification, or the use of game mechanics and psychology to drive desired behaviors within the work force. The organization has designed and deployed a series of workplace games to encourage employees to collaborate and share knowledge.  Most of the activity is done offline, proving that KM programs do not need to invest in expensive software to incorporate gamification into their engagement strategies.