User-driven Competitive Intelligence: Crafting the Value Proposition (Best Practices Report)

Published On:
April 01, 2003
Authored By:
APQC
Members-Only Content:

Discover how best-practice organizations develop close, working relationships with users and how competitive intelligence is applied during implementation in User-driven Competitive Intelligence.

Included are in-depth case studies of BP, BT Retail, Eastman Kodak, IBM, and Metropolitan Life Insurance Co.