Transforming the Employee Experience at IBM

Published On:
April 16, 2019
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From an April 2019 APQC webinar, IBM’s Benoit Hardy-Vallée presented five guiding principles that IBM used to transform HR and the employee experience. 

  • Use Agile and Design Thinking to guide how you work on every aspect of the transformation.
  • Have a unified Cloud strategy that aims to buy the best systems for the organization.
  • Embrace the concept of Cognitive HR—what AI can do to augment human capabilities.
  • Benchmark so you know what the best looks like.
  • Measure the employee experience via engagement.


This is a recording of the webinar. Click here for a copy of the presentation slides.