Train Employees To Be Better Searchers and Consumers of Content

Published On:
March 24, 2015
Authored By:
Members-Only Content:
View Now

The best-practice organizations in APQC's Connecting People to Content study offer robust training on content contribution, sharing, and maintenance. However, APQC also observed trend it had not seen before--namely, the importance of explicitly teaching employees how to search enterprise repositories.