Top Challenges in Effective BPM Programs
BPM programs help organizations identify opportunities for process improvement across the business, coordinate improvement projects, maintain process health over time, achieve cost savings and better customer service through improved efficiency. But setting up a BPM program is a challenge, especially when it comes to establishing the roles, structures, and measures that help make BPM effective.
This article summarizes the main points of a roundtable discussion on establishing effective BPM programs.