Tools & Technology: Seven Tenets of Process Management

Published On:
December 07, 2021
Authored By:
APQC
Public Content:
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Process management could not stand up to the rapid pace of today's business world without the tools and technologies we have grown accustomed to; but tools and technology do not replace the sound principles that drive process management. However, organizations will often lead with a technology solution, which can cost them additional time and money.

In this video, APQC’s Holly Lyke-Ho-Gland and Jonathan Kraft discusses tools and technologies: its key components, where organizations struggle, and tips for effective use.