Ten Characteristics of Successful Business Process Management Initiatives

Published On:
July 23, 2021
Authored By:
Michelle Cowan
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Among all of the organizations APQC has studied for best practices in business process management (BPM), certain characteristics emerge again and again. This article discusses the ten elements that consistently converge to create a firm foundation for BPM initiatives. These factors have resulted in buy-in and measurable success for many organizations, and businesses new to BPM would be wise to take note.