Summary of APQC's 2016 Process Conference

Published On:
October 19, 2016
Authored By:
Member Only Content:

In October 2016, business process professionals from around the globe came together in Houston for APQC’s annual Process Conference. The event highlighted best practices and lessons learned from organizations on three high-level themes: focusing on the customer experience, integrating data and analytics into the business, and developing end-to-end process management capabilities.