How are organizations creating and implementing strategic workforce plans in a business world characterized by change and uncertainty? Which workforce planning practices are yielding desired results in this environment? In what ways are organizations leveraging workforce analytics in strategic workforce planning and what changes do strategic workforce planners see on the horizon for this essential organizational process? APQC conducted a research study in 2016-2017 on "Strategic Workforce Planning: Best and Next Practices" to understand how successful organizations create, implement, and support strategic workforce plans.
This case study summarizes the strategic workforce planning practices of Kaiser Permanente's Northern California region as part of APQC's strategic workforce planning research study.