Showcase and Leverage Subject Matter Experts

Published On:
February 24, 2012
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APQC recommends instituting a program that enables subject matter experts to showcase their research and pass on tacit knowledge and lessons learned to the rest of the work force. This type of program gives experts an outlet to share and ensures that critical information is transferred. It also allows the organization to formally recognize its most knowledgeable employees and increase their visibility enterprise-wide.