Select Sourcing and Procurement Measures That Matter
Top performers take a balanced approach to measuring procurement. Precision and efficiency are long-standing concerns that should be balanced by equally critical performance indicators such as cycle time, staff productivity, quality, cost, and supplier performance. From APQC’s Sourcing and Procurement Blueprint for Success, this article details the relevant factors to account for in selecting procurement performance measures. These findings are supported by real-world examples from top performers.