Securing and Sustaining Support for Your KM Program

In an interactive Think Tank session at APQC's 2019 KM Conference, a small group of KM professionals discussed ways to continuously sell the benefits of KM. Knowledge management author, speaker, and community leader Stan Garfield facilitated the session, during which he and participants discussed how to approach leaders about KM, work with partner functions like IT and HR, and demonstrate the benefits of KM to the enterprise.