The Role of Program Structure on Process Efforts

Published On:
January 14, 2021
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There is no one-size-fits-all approach to managing process work—The structure of business process management (BPM) programs will vary based on factors like an organization’s size, complexity, and strategic goals. Even so, organizations should be cognizant of the benefits and tradeoffs that come along with each structure.

Drawing on data from APQC’s How Process Programs Stack Up survey, this article delves into the strengths and weaknesses of the most common BPM program structures.