On The Road to Quality with Benchmarking Best Practices

Published On:
November 12, 2015
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To ensure the success of any strategy, measurement is key. Following a structured methodology can help you shorten your path to success. This presentation from MSS Management Consulting details a metrics program methodology and outlines how to apply a roadmap that can be used across industries. It also presents questions to ask when evaluating a metric program. The following slides were used during the presentation at APQC's 2015 Process Conference.

For an overview of this presentation, click here.