To ensure the success of any strategy, measurement is key. Following a structured methodology can help you shorten your path to success. This presentation from MSS Management Consulting details a metrics program methodology and outlines how to apply a roadmap that can be used across industries. It also presents questions to ask when evaluating a metric program. The following slides were used during the presentation at APQC's 2015 Process Conference.
For an overview of this presentation, click here.