Responsibilities and Resource Requirements for Common KM Roles

Published On:
March 11, 2019
Authored By:
APQC
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These slides define the responsibilities and resource requirements (percentage of an employee's time) for knowledge management roles needed for an initial seven-month KM project. The roles included are:

  • KM leader,
  • KM design team members,
  • KM design team leader,
  • IT specialist,
  • KM advisory group,
  • external consultant/facilitator, and
  • KM end-user participants.