Reporting for Effective Decision Making

Published On:
July 23, 2013
Authored By:
APQC
Members-Only Content:

A critical function of any performance measurement program is to provide stakeholders with simple, concise information that helps leaders make effective decisions. Best-practice organizations provide measurement data to the employees who execute processes. In addition, they provide data that illustrates the value of the process outcome/result to those same employees. This discussion explores how these organizations use this data for decision making purposes.