Reducing Resistance to Balanced Scorecards

Published On:
February 9, 2009
Authored By:
APQC
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Employees are often skeptical about new performance measurement approaches. When implementing a balanced scorecard, it is important to build support and break down barriers to change. Learn the factors that were essential for best-practice organizations Nova Scotia Power, Principal Financial Group, and the Naval Undersea Warfare Center of Newport to gain support and implement balanced scorecards that made a positive impact.