Recruiting, Selecting, and Retaining Talent: Best Practices from Lincoln Financial Group

Published On:
August 30, 2010
Authored By:
Member Only Content:

In 2007 APQC conducted a Collaborative Benchmarking study, Recruiting, Selecting, and Retaining Talent, to learn how best-practice organizations determine their talent needs; strategize and act accordingly; retain high-performing employees; and then measure their sourcing, recruitment, and selection practices. Abbott Laboratories, Booz Allen Hamilton, Lincoln Financial Group, Microsoft, TELUS, and Textron were identified as best-practice organizations and studied via surveys and site visits. This case study reports the research findings regarding Lincoln Financial Group's approach to sourcing, recruiting, selection, retention, and measurement.