Project Management Office Measurement in the Utility Industry

Published On:
January 5, 2018
Authored By:
APQC
Member Only Content:
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In September 2017, APQC interviewed eight organizations on the role of the project management office (PMO) within the energy utility industry. The majority of participating organizations share a core set of common measures such as project cost, completion rate, and schedule variance. However, there is a noteworthy divergence between the more- and less-mature PMOs. Mature PMOs have established metrics that work for their organization. The less-mature PMOs are still exploring which metrics are meaningful for their business. This article examines participating organizations’ measurement methods and criteria including: earned value, risk, and quality.