Procurement Case Study: Delivering Value by Focusing on Outcomes Versus Costs at a Large U.S. Health Insurance Organization

Published On:
November 30, 2017
Authored By:
APQC
Members-Only Content:

This blinded case-in-point showcases how the health services procurement group in a large U.S.-based health insurer focuses on understanding the outcomes its business partners want and determines how to best serve those needs, rather than focusing solely on finding the lowest cost.