Process, Information, and Technology Alignment at Process Consulting Group

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November 11, 2015
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At APQC's 2015 Process Conference, Tim Allen, a vice president at Project Consulting Group (PCG) offered advice on how to overcome the common pitfalls of implementing enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) systems through a four-phased approach for process, information, and technology alignment.

This is the overview of that session.  You may access the presentation slides here.