Process, Information, and Technology Alignment

Published On:
November 12, 2015
Authored By:
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At APQC's 2015 Process Conference, Tim Allen, a vice president at Project Consulting Group (PCG) offered advice on how to overcome the common pitfalls of implementing enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) systems through a four-phased approach for process, information, and technology alignment.

These are the slides from that presentation.  You may access APQC's session overview here.