Process Frameworks Driving Organizational Success: Q&A

Published On:
November 05, 2019
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APQC recently conducted a webinar that explored the findings from its 2019 process framework research. This article summarizes the question-and-answer portion of the webinar. During the presentation, APQC’s Holly Lyke-Ho-Gland and Melissa Creppel discussed:

  • top applications of process frameworks,
  • common challenges and how to address them,
  • drivers of BPM effectiveness.