Process Frameworks Driving Organizational Success: Q&A
APQC recently conducted a webinar that explored the findings from its 2019 process framework research. This article summarizes the question-and-answer portion of the webinar. During the presentation, APQC’s Holly Lyke-Ho-Gland and Melissa Creppel discussed:
- top applications of process frameworks,
- common challenges and how to address them,
- drivers of BPM effectiveness.