Process Audits and Process Maturity Assessments

Published On:
November 29, 2023
Authored By:
APQC
Members-Only Content:

Process audits and process maturity assessments are valuable practices that can help organizations get the most out of their process work. When used effectively, process audits and maturity assessments drive substantive process improvements and allow organizations to become more mature in their approach to process and performance management. While it could appear that process audits and process maturity assessments are functionally the same, the truth is that they are used for different purposes and at different levels of scale. 

This article briefly describes process audits and maturity assessments with an eye to the key differences between the two and provides resources with more information about both.