At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2018. The survey looked at the top five priorities and challenges in key process and performance topics like process frameworks, business process management, continuous improvement, strategic planning, measurement, and data and analytics.
On February 27, 2018 APQC's Holly Lyke-Ho-Gland, principal research lead for process and performance management, hosted a webinar in which she dug into the results of this year's survey, as well as best practices to help you and your organization overcome them.
Attendees of this webinar learned about:
- top challenges of the key topic areas,
- trends in challenges over the last two years,
- practical tips and resources currently available,
- and what research to expect in 2018.
This is the recording of the webinar. You may click here to access the webinar slides.