At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019. The study focused on the top five priorities and challenges in key process and performance topics such as process frameworks, business process management, continuous improvement, strategic planning, measurement, and data and analytics.
In this webinar, APQC's Holly Lyke-Ho-Gland, principal research lead for process and performance management, digs into the results of this year's survey, as well as best practices to help you and your organization overcome them.
Topics discussed include:
- the top challenges in key topic areas,
- practical tips and resources currently available,
- insights on process’s role in digital transformations,
- and what research to expect in 2019.
This is a copy of the webinar recording. Click here for a copy of the presentation slides.