Preparing for the Future of Knowledge Management

Published On:
June 1, 2015
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This article summarizes a discussion between APQC's research team and APQC CEO Carla O'Dell. O'Dell discussed where she sees knowledge management (KM) heading over the next few years. Topics included which social and technological trends will influence how organizations handle enterprise knowledge, how firms can prepare for the future, and how to motivate tomorrow's workface to share knowledge.