Best-in-class organizations are tapping into the power of analytics to improve performance and identify improvement opportunities. Though conceptually organizations understand the value of analytics, many are exploring how they can leverage it for their process and performance management decision making.
On May 25, 2016, APQC's CEO, Dr. Carla O'Dell, and Research Program Manager Holly Lyke-Ho-Gland, conducted a webinar in which they discussed the intersection of analytics, process management, and cognitive computing. Attendees learned:
- the top challenges for process and performance practitioners in analytics
- tips for getting started in analytics, and
- the role of cognitive computing in our future.
These are the slides from that presentation. You may access the recording here.