The increasing volume of information and diversity of channels make it difficult to connect with the knowledge and subject matter experts needed to solve problems. As a result, cross-industry knowledge flow is impaired. To address this challenge, Society of Petroleum Engineers (SPE) has implemented a new research portal, supported by artificial intelligence (AI). The portal integrates subject matter expert knowledge with AI natural language processing and machine learning. It automatically enriches documents by classifying them into relevant taxonomies, geo-tagging oil fields, and extracting key concepts, authors, and institutions. These enrichments enable SPE members to zero in on the relevant information from all SPE channels and to graphically analyze timeframes, geography, related concepts, and cross industry collaboration (using social network analysis).
In this presentation from APQC's 2019 KM Conference, John Boden, VP, Information and Member Services and Reid Smith, Co-Founder and CEO of i2k Connect Inc, discuss:
- Art of the possible: Using AI to power Knowledge Management, today and tomorrow
- How to get started with AI
- Pitfalls to avoid
This is a copy of the presentation; click here for the summary.