Pilot New Knowledge Management Programs and Develop Advocates

Published On:
February 17, 2012
Authored By:
APQC
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When launching a knowledge management (KM) initiative, it is crucial to pilot and test new tools and processes well before they are rolled out officially. If each element is subjected to a trial run, then early failures can serve as lessons learned without severely impacting the timetable or ultimate credibility of the KM implementation.