People of Process Management: Process Roles Comparison Report

Published On:
December 06, 2019
Authored By:
Holly Lyke-Ho-Gland and Lochlyn Morgan
Member Only Content:

In September 2019, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work. Read this report to gain insight on the demographics, skillset, and education of today's process workers.

This report is broken down by the respondents’ process roles and compares reporting structures, responsibilities, and career advancement in the process field. Click here for the overall survey summary report.