Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis

Published On:
October 10, 2018
Authored By:
APQC
Members-Only Content:
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In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring in terms of KPI management. APQC focused on multiple industries and took a close look at how organizations report KPIs, the methods they use to determine them, their impact on decision making, and finally, the role of automation in the reporting process. This report includes analysis and comparisons of the manufacturing and services industries. 

Folder
Also found in Operational KPIs That Matter
Type:
Data and Measures
Topics:
Process and Performance Management, Performance Measurement, Measurement, Measurement, Corporate Performance Measures
Industries:
Appliances, Consumer Products/Packaged Goods, Cosmetics/Soaps/Detergents/Perfumes, Electronics, Durable Goods, Semiconductors, Pulp and Paper, Steel, Automotive, Professional Services/Business Services, Chemicals, Computers, Food/Beverage/Restaurant, Furniture, Instrumentation, Legal Services, Machinery, Machinery Equipment, Medical Equipment, Metals, Pharmaceutical, Pipelines, Rubber & Plastics, Security Systems, Stone/Glass/Clay/Concrete

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