Number of Full-Time Equivalent Employees That Perform the Process “Process Customer Credit”: Measure Spotlight

Published On:
May 1, 2017
Authored By:
APQC
Member Only Content:
Download

This measure spotlight contains information about the number of full-time equivalent employees that perform the process “process customer credit” per $1 billion revenue. It contains APQC benchmarking data; the measure category, formula, and Process Classification Framework scope; definitions of key terms used in the measure; and relevant Open Standards Benchmarking resources.