Most Common KPIs Across Organizations

Published On:

March 06, 2024

Authored By:

APQC

Public Content:

APQC's 2024 operational KPIs survey reveals which Key Performance Indicators (KPIs) are most used in organizations. This infographic examines the top primary and secondary KPIs used by organizations and the KPI categories associated with them.

Type:

Infographics

Topics:

Process and Performance Management, Analytics, Measurement, Measurement, Performance Measurement

Tags:

Key performance indicators (KPIs)

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Most Common KPIs Across Organizations

Related Resources

Outsourcing Customer Complaints and Inquiries

KPI Trends Across the Years

Organizations Changed Their KPIs for the Better in 2024

2024 Operational KPI Priorities & Challenges

What’s the Difference Between Process Maturity and Process Management Maturity?

APQC's Process Audit Template

How to Use APQC's Process Audit Template

Operational KPI Reporting: Methods, Access, and Challenges

Overcoming a Crisis of Confidence in Measures and KPIs

The Top 10 Measures Used as Primary KPIs: 2024 vs. 2018

Data Collection and Measurement in KPI Reporting

How Do Decision-Makers View KPI Information?