Meet Customer Expectations Through Last-Mile Logistics

Published On:
December 19, 2022
Authored By:
APQC
Public Content:
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Since the start of the pandemic, companies have struggled to keep up with changes to customer behavior. Among these are changes to customer expectations that impact last-mile logistics. 

This infographic shares how companies have seen expectations shift in key ways over the last three years according to a survey conducted by APQC.