Measurement: Best Practice Approaches for Informed Decision Making

Published On:
September 23, 2010
Authored By:
Members-Only Content:

Well-designed measurement systems that align with strategic goals can provide enormous guidance for executives and managers. However, most organizations struggle to define and implement measurement systems that accurately depict and predict performance. This white paper explains the components necessary for a truly useful measurement system, including best-practice frameworks, approaches, and specific metrics that have proven valuable in the organizations APQC has consulted with and researched.