Match the Detail of Measurement with Your Rate of Growth and Maturity

Published On:
February 09, 2009
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Although established organizations can benefit from detailed measurement, complex measures can inhibit the progress of younger or fast-growing organizations. APQC research points to an indirect correlation between the appropriate level of measurement detail and the growth rate of an organization. Learn how best-practice organizations L.L. Bean, JetBlue, and Crown Castle balance the need to evolve with the need to track and measure performance.