Match the Detail of Measurement with Your Rate of Growth and Maturity

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

Although established organizations can benefit from detailed measurement, complex measures can inhibit the progress of younger or fast-growing organizations. APQC research points to an indirect correlation between the appropriate level of measurement detail and the growth rate of an organization. Learn how best-practice organizations L.L. Bean, JetBlue, and Crown Castle balance the need to evolve with the need to track and measure performance.