Mapping the Order-to-Cash Process

Published On:
December 16, 2010
Authored By:
Jeff Varney and John Tesmer
Member Only Content:
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In this presentation from APQC's 2010 Member Meeting, APQC process experts Jeff Varney and John Tesmer map a typical order-to-cash process and explain how a standard process framework can help an organization accurately define its specific process activities and handoffs.