Making Process Improvement Systematic

Published On:
September 29, 2021
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In September 2021, APQC hosted a roundtable discussion to provide an opportunity for process and performance management professionals to share insights and effective practices related to process improvement. In the roundtable, participants discussed topics including:

  • strategies and approaches for governing an improvement effort, 
  • selection criteria for prioritizing improvements, 
  • practices that reduce improvement program and project risk,  
  • strategies for sustaining improvement, and 
  • metrics for tracking the impact of improvements. 

The this article provides a summary of the roundtable discussion.