Leveraging Technology to Improve S&OP in the Consumer Packaged Goods and Retail Industries

This deep dive into the consumer packaged goods and retail industries shares the results of APQC’s 2018 global research into how organizations can leverage technology to improve their S&OP processes.

In addition to qualitative research, APQC conducted a survey of S&OP professionals. Respondents covered 18 countries spread across all major regions and represent organizations with annual revenue of at least $750 million USD.

This report has three sections:

1. Understanding the S&OP process in the consumer packaged goods industry
2. Understanding the S&OP process in the retail industry
3. Insights from APQC’s survey of S&OP professionals in the consumer packaged goods and retail industries