Leveraging SMEs as KM Practitioners in a Humanitarian INGO

Published On:
May 17, 2019
Authored By:
Theresa Decker, Samaritan's Purse International Relief

This presentation from APQC's 2019 KM Conference explores how a small training team in a humanitarian relief and development organization has come alongside a team of 20+ technical advisors and other subject matter experts to cast a vision for KM, build KM skills, and instill KM ownership in a fast- paced, decentralized, field-facing international nonprofit. Samaritan’s Technical Content Coordinator, Theresa Decker, builds the foundation for an emerging KM program centered on SME ownership by beginning with the unique obstacles that nonprofits and INGOs face and the steps that can be taken to overcome them and get started.

This is a copy of the presentation; click here for the summary.