The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Lloyd's Register was selected for inclusion in the financial, insurance, and business services industry group. The profile summarizes:
- Lloyd's Register: Marine's business model and market position,
- the drivers of its KM program,
- its approach to KM,
- its KM governance and reporting structure, and
- unique features of its program.