Knowledge Management at Liberty Mutual

Published On:
June 29, 2017
Authored By:
APQC
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The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Liberty Mutual’s KM efforts were selected for inclusion in the financial, insurance, and business services industry group. This profile summarizes efforts by two divisions to establish a KM program, as well as how corporate delivers content and learning materials to its employees.